Purchase and delivery terms
Purchase and logistic terms
1. General conditions, scope and validity
1.1. The terms and conditions apply to legal relationships between all persons and the shopping environment cidermill.eu (hereinafter Kaubamaja) when purchasing products through Kaubamaja.
1.2. In addition to these terms and conditions, the legal relationships arising from the purchase of products through Kaubamaja are governed by the legislation in force in the Republic of Estonia.
1.3. Kaubamaja reserves the right to change these conditions and the price list due to its development and in the interests of better and safer use. Changes and additions to the terms and price list are announced via the cidermill.eu website, and changes and additions to the terms and price list take effect from the time the change or addition is published on the cidermill.eu website. If you submitted your order before the changes to the conditions entered into force, the legal relationship between you and Kaubamaja will be governed by the conditions in force at the time you submitted the order, unless otherwise provided by law or these conditions.
2.1. The prices of the department store apply to Clause 4.2 of the Terms and Conditions. within the term of payment of the invoice stipulated in subsection.
2.2. All prices include VAT 20%.
2.3. The shipping price is added to the purchased products, which is calculated on the product page or in your shopping cart.
2.4. If the price of the product has been entered by cidermill.eu in error and the customer is informed of this before or after the customer places the order and Kaubamaja and the customer cannot reach an agreement on the new price, Kaubamaja has the right to withdraw from the sales transaction, cancel the customer's order and return the amount paid for the order.
3. Shopping basket and placing the order
3.1 Your shopping cart is created the moment you click on the link "Add to cart" and "Pay". 3.2. You can change the number of products in the shopping cart in the "Quantity" field.
3.3. On the order form page, enter the required data. Choose a delivery method and choose a payment method. By choosing, you will be directed to the page of our cooperation partner maksekeskus.ee, EveryPay or a bank link, where you can pay for the order. After that, an automatic order confirmation will be sent to your e-mail address (if the order has not arrived, check the spam folder in your e-mail).
3.4. Be careful when filling out the order, because the quick and problem-free delivery of the products you bought depends on the accuracy and correctness of this information. 3.5. The contract for the sale of products is deemed to have been concluded (the entry into force of the Contract) from the moment when 100% of the invoice amount presented by cidermill.eu has been paid for the order.
4. Payment for the order
4.1. It is possible to pay for the products with the bank links specified on the purchase process page or by bank transfer.
4.2. The sales order will be sent to your e-mail, which must be paid in full.
5. Delivery and handover of products
5.1. After the order comes into effect according to Clause 3.5 of the Terms and Conditions. the products will be delivered via the delivery method chosen by you when placing the order.
5.3. In the event that the product ordered by you is not in stock and must be ordered from a special supplier, and it is obvious that the delivery of the product within the delivery deadline specified in the product description is not possible, and in other cases when the timely delivery of the products is not possible due to circumstances for which Kaubamaja is not responsible , we will notify you of this via the contact phone number or e-mail you indicated when placing the order within 2-5 working days from the entry into force of the Agreement in accordance with Clause 3.5 of the Terms and Conditions. and we will also inform you of the delivery deadline for the product you ordered. In the event that you lose interest in purchasing the product due to a longer deadline for product delivery, you have the right to cancel your order (see clauses 6.1. and 6.3. in detail) and the amount you paid (including the cost of transportation) will be returned to you.
5.5. The goods will be delivered to the address specified by you when placing the order. It is not possible to change the destination later.
5.6. Please ensure the correctness of the contact information provided when placing the order to avoid delays and misunderstandings in the delivery of the products. cidermill.eu and the company providing the transport service are not responsible for product delivery delays and misunderstandings if the delay or misunderstanding is due to the inaccuracy or incorrectness of the data provided by you when placing the order.
6. Order cancellation and product return
6.1. You have the right to cancel your order after you have paid for the product but the product has not yet been delivered. To do this, you need to send an e-mail to the address email@example.com with a corresponding message with contact details, order number and explanation. In the case of a later return, the buyer bears the postage costs of returning the goods.
6.2. After receiving the products, the consumer has 14 days to get acquainted with the products in terms of VÕS. If the products do not suit the consumer, the consumer has the right to withdraw from the order and return the purchased products within 14 days after the delivery of the products.
6.3. Upon cancellation of the order, in the case provided for in clause 6.1, the amount paid for the purchase (including transport costs) will be returned to your bank account no later than 7 days after you have canceled the order, except for clauses 6.4 and 6.2 of these terms and conditions. in the specified cases. In case of withdrawal from the order in the case provided in point 6.2, the amount paid for the purchase will be returned to your bank account within 7 days at the latest from the receipt of the notice of withdrawal from the order and the arrival of the returned goods at the Kaubamaja warehouse.
6.4. If the returned product is damaged, used and the damage is caused by (I) circumstances not attributable to the Department Store; and (II) as a result of non-intended use of the product, Kaubamaja has the right to set off the decrease in the value of the product against the amount paid by you for the product and due to be returned to you. For settlement, Kaubamaja will send you a settlement application to your e-mail address. If you do not agree with the decrease in value shown in the offset notice, you have the right to engage an independent expert to determine the decrease in value of the product. The costs related to the expertise will be split in half between you and Kaubamaja, unless one party's position turns out to be unfounded. In such a case, the costs related to the expertise shall be borne by the party whose position was found to be unfounded.
7. Warranty and return of non-compliant product
7.4. Cidermill.eu is responsible for the non-compliance of the products and defects that appear either within 2 years from the handing over of the products to the customer or more specifically for what is indicated in the product manual. If the product manual does not have the above-described indication, then the application has a 2-year warranty.
7.5. In case of non-compliance or defect of the product, you have the right to demand the replacement of the product with a product that complies with the requirements and without defects, or withdraw from the order and return the non-compliant product at the expense of cidermill.eu.
7.6. In the case of returning a product that does not meet the requirements, the amount paid for the product (including shipping costs) will be transferred to your bank account within 7 days at the latest from receiving a notification about the cancellation of the order and the desire to return the product. The warranty does not cover: disturbances caused by the use of the product, caused by incorrect use of the equipment and the requirements of the user manual of neglect; disturbances during the use of the product caused by its accidental or intentional damage by the user; disturbances caused by the use of the product due to thunder or some other natural phenomenon (force majeure); disorders and physical injuries caused by the use of the product, which have occurred as a result of unintentional or intentional physical injury; disruptions and physical injuries caused by the use of the product caused by foreign objects, liquids, insects, excess dust, etc. that got inside the device; disturbances and physical injuries caused by the use of non-original parts or unsuitable accessories during the use of the product; products and parts whose serial numbers, control stickers or marking stickers have been damaged, changed or removed; software, including pre-installed software on the device and operational malfunctions caused by the software; for damages caused by incorrect use of the product, incorrect installation of the software or when the product is used for a purpose not intended for this purpose; consumable parts (filter bags, consumables, etc.) and packaging and documentation; Without a duly completed document or invoice, or in the absence of given warranty conditions, the warranty is not valid; disturbances during the use of the product, caused by changing the technical characteristics of the device, performed by a person or service not certified by the manufacturer; defects or alleged defects resulting from the fact that the product was used with a product, accessory, software and/or service not manufactured or supplied by the manufacturer or seller and from the fact that the product was connected to such product, accessory, software and/or service, not manufactured or supplied by the seller or manufacturer.
8. Liability and force majeure
8.1. Kaubamaja is responsible to you and you are responsible to Kaubamaja to the other party for the damage caused by the violation of these terms and conditions in the cases and to the extent provided by the legislation in force in the Republic of Estonia.
8.2. Kaubamaja is not responsible for damages caused to you or for delays in product delivery in the event that the damage or the delivery of the product